ICICI Lombard Health Insurance Claim Settlement

In your ICICI Lombard health insurance policy, claims happen when you are hospitalised and incur medical costs. In ICICI Lombard’s Personal Protect Policy, claims occur when you suffer from an accidental disablement or death. For making health insurance claims, the process is as follows

1. Inform the insurance company immediately of your claim
2. If you are admitted in a networked hospital, a pre-authorization form needs to be filled and submitted to the insurance company for approval of cashless claims. You should fill and submit the form 3-4 days before a planned hospitalisation or within 24 hours of an emergency one.
3. Once the form is submitted, ICICI Lombard would assess the claim and approve the cashless settlement
4. Thereafter, you can take cashless treatments at the hospital and your medical bills would be settled by the insurance company
5. After being discharged from the hospital, you should submit a claim form and all the relevant documents so that claim is settled quickly by the insurance company